Book on our website and travel with total peace of mind for you and your companions. Now, if you choose our Non-Refundable rate, you will exclusively enjoy cancellation insurance that covers unforeseen events before your trip begins.
❖ Cancellation Insurance: Protect your trip when confirming your reservation
The validity of this insurance begins on the day the reservation is finalized and prepaid, and ends on the day of check-in.
You can cancel your reservation and recover the prepaid amount for more than 20 reasons covered in the policy.
It covers the main unforeseen events that may arise before your trip: health, work-related, legal reasons, flight delays...
Check the full terms and conditions of the Cancellation Insurance here.
❖ Additionally, we include coverage in case your flight is delayed and your plans change:
If your outbound flight is delayed by more than 24 hours and prevents you from starting your trip, you may withdraw from the trip and claim the prepaid amount of your reservation.
If your outbound flight is delayed due to the specified cases and you arrive later at your destination, you may claim the loss of services for the first night of your reservation.
Check the details of this extended coverage here.
FAQs
It covers up to 26 reasons for cancellation. See the list here
If one of the reasons described above applies to you and you booked a Non-Refundable rate, please follow these steps: 1. Contact us to request the cancellation of your booking and the invoice for the cancellation charges. 2. Contact the insurer by email at flexmyroom@arag.es, providing your personal details and your policy number, and attaching the invoice and proof of the reason for cancellation. 3. The insurer will contact you as soon as possible with instructions on how to proceed. If you have any questions, you can contact the insurer on ARAG's phone number: +34 91 566 15 88.
The insurance covers the main booking holder and their companions.
You will receive an email when your booking is finalised, with all the details of your insurance.
Book with us with benefits
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Best price guaranteed
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Cancellation insurance included in non-refundable rates.
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Early check-in / Late check-out
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Free parking
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Complimentary first minibar refill